Report a Lost or Stolen Card

We're Here to Help Ease Your Stress

You lost your InRoads debit or credit card, or it's been stolen. Here's what to do:

• Use Card Controls. Turn your cards off and report them as lost or stolen using Card Controls in Digital Banking. Once reported, you can request a new card be mailed to you right from the app. Please allow 7-10 business days for your card to arrive. 
• Call Us. Not a Digital Banking user? Contact us immediately using InRoads LIVE or call/text us at 503.397.2376 so we can cancel your card(s) and protect your accounts. For a replacement debit card, stop by any branch during regular business hours and we'll create one for you instantly. Otherwise, your new card will arrive in the mail within 7-10 business days.
• After hours. We've got you covered 24/7. Simply call us at 503.397.2376 and select Option #4. Let the representative know if you'd like a replacement mailed to you.