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Protect Yourself from Fraud

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It’s always a good idea to keep an eye on your finances to protect yourself from fraud. We’ve put together some quick tips to help you protect yours.

Stay Alert at ATMs and Checkout Counters
Before you insert your card or type in your PIN at any store, be sure there are no people looking over your shoulder. At the ATM, it’s always a good idea to ensure your safety, check for skimming devices by pulling on the card insert slot, and avoid using ATMs at night unless there are plenty of people around. At InRoads, you get access to over 30,000 surcharge-free ATMs here. Just type in your current location to find one near you.

Add CardValet® to Your Smartphone
The CardValet® smartphone app lets you turn your InRoads Credit Union debit card Off and On instantly. You can even set geographic boundaries, so you’ll quickly know if your card is ever taken. Learn more about CardValet® here.

Activate New Credit and Debit Cards Quickly
To avoid your card being stolen and activated by someone with less-than-honorable intentions, be sure you activate your new cards immediately.

Monitor Your Financial Life Daily
Problems that affect your finances and credit can be warning signs of possible fraudulent activity. Always be on the lookout for any unknown transactions on credit card and checking accounts, monthly charges you didn’t okay, and issues with your overall credit. Utilize the free member resource called SavvyMoney in Online Banking to see how your credit is doing and check out some tools to improve your score.

Contact InRoads and the FTC
If your card is ever lost, stolen, or you worry you may have been the victim of fraud, give InRoads a call at 503.397.2376. For lost or stolen credit cards after hours, call 800.275.6434. Outside the U.S., call country code 001 and then dial 410.581.9994. We’ll do what we can to help you find the right agency to file a report or complaint. One of the first places to contact if you fall victim to fraud is the Federal Trade Commission (FTC). You can reach them here.

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