Please Note: Members are reporting fraudulent texts and calls claiming to be from the InRoads fraud department. If you receive a suspicious call or text, do not respond. Please call us directly at 503.397.2376 to verify its legitimacy.
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It’s always a good idea to keep an eye on your finances to protect yourself from fraud. We’ve put together some quick tips to help you protect yours.
Stay Alert at ATMs and Checkout Counters Before you insert your card or type in your PIN at any store, be sure there are no people looking over your shoulder. At the ATM, it’s always a good idea to ensure your safety, check for skimming devices by pulling on the card insert slot, and avoid using ATMs at night unless there are plenty of people around. At InRoads, you get access to over 30,000 surcharge-free ATMs here. Just type in your current location to find one near you.
Add IN Control to Your Smartphone The IN Control smartphone app lets you turn your InRoads Credit Union debit card Off and On instantly. You can even set geographic boundaries, so you’ll quickly know if your card is ever taken. Learn more about IN Control here.
Activate New Credit and Debit Cards Quickly To avoid your card being stolen and activated by someone with less-than-honorable intentions, be sure you activate your new cards immediately.
Monitor Your Financial Life Daily Problems that affect your finances and credit can be warning signs of possible fraudulent activity. Always be on the lookout for any unknown transactions on credit card and checking accounts, monthly charges you didn’t okay, and issues with your overall credit. Utilize Credit Score in Online Banking to see how your credit is doing and check out some tools to improve your score.
Contact InRoads and the FTC If your card is ever lost, stolen, or you worry you may have been the victim of fraud, give InRoads a call at 503.397.2376. For lost or stolen credit cards after hours, call 800.275.6434. Outside the U.S., call country code 001 and then dial 410.581.9994. We’ll do what we can to help you find the right agency to file a report or complaint. One of the first places to contact if you fall victim to fraud is the Federal Trade Commission (FTC). Contact the FTC here.
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